Privacy Policy

Introduction

Real Spiro ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We may collect the following types of information:

• Account Information: Email address, phone number, profession, and authentication data when you create an account.
• Usage Data: Property searches, analysis requests, and saved deals.
• Device Information: Browser type, IP address, and device identifiers for security purposes.
• SMS Opt-In and Messaging Data: If you opt in to our text messaging program, the mobile number you provide, your consent record (timestamp, IP, user agent, the disclosure language you agreed to), and the contents of messages sent to and from our messaging number.

How We Use Your Information

• To provide our services and improve user experience
• To communicate important updates about our services
• To prevent fraud and ensure platform security

SMS / Text Messaging

If you opt in to our SMS/MMS text messaging program (for example, via our SMS opt-in page or by texting our messaging number), we collect and process the following:

• The mobile phone number you provide and the timestamp, IP address, user agent, and exact disclosure text in effect when you opted in (kept as a TCPA consent record).
• The content of messages you send to and receive from us, along with delivery metadata from our messaging provider.
• Whether you have texted STOP, HELP, or other keywords, so we can honor opt-out requests and respond to support requests.

We use this information to send you the account alerts and marketing messages you opted in to receive, to respond to your inbound messages, and to maintain a record of your consent. Message frequency varies. Message and data rates may apply depending on your carrier plan. We do not sell or share your mobile phone number or SMS opt-in data with third parties or affiliates for their own marketing purposes.

You can opt out at any time by texting STOP to our messaging number, or get help by texting HELP. You can also email info@realspiro.com to request removal. We may share your phone number and message content with our messaging-provider vendors (such as Linq) and infrastructure providers (such as Supabase) strictly as necessary to deliver and log the service.

Data Security

We implement industry-standard security measures including:

• HTTPS encryption for all data transmission
• Regular security audits and monitoring
• Secure data storage with encryption at rest

Data Retention

We retain your data only as long as necessary to provide our services. You may request deletion of your account and associated data at any time.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.